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derran
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Tuesday, August 4th, 2026 2:06 PM

Email name defaults to All Caps and want to change that

I want to make my name in e-mails just have capital letter for first letter of first name and last name.  I can not find anywhere how to do that.  Currently all my emails come from DERRAN [Edited: "Personal Information"] which is very awkward.

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6 hours ago

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XfinityTommy

Official Employee

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3K Messages

8 days ago

Good morning derran. Appreciate the question, and understand how that would be something you want to change. Here is how you would modify that. 
 
Update Account Profile Name
  • Go to Xfinity ID and Security.
  • Click Change display name or Edit Name next to your profile information to update how your name appears across your profile. 

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EG

Expert

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119.9K Messages

8 days ago

Concern moved here to the E-mail help section.

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Expert

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34.7K Messages

11 hours ago

@derran 

I want to make my name in e-mails just have capital letter for first letter of first name and last name.  I can not find anywhere how to do that.  Currently all my emails come from DERRAN [Edited: "Personal Information"] which is very awkward.

If you are using webmail, click on the gear icon/Email Settings.  Then, in the left pane click on Accounts and in the right pane, choose your email and click on Edit.  You should be able to change it there.  Don't forget to click on Save when you're done.

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