Email migration

What if I misunderstood what the email migration was and missed the invite? How do I get it back?

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BruceW

Gold Problem Solver

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27K Messages

3 days ago

What if I misunderstood what the email migration was and missed the invite? How do I get it back?

Log in to https://xfinityconnect.email.comcast.net/emailMigration. If the account you logged in with is ready to be migrated, that page will say:

You're invited to upgrade your email account to Yahoo Mail ...

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XfinityJon

Official Employee

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926 Messages

3 days ago

Good evening user_9ecv7w there will be multiple communications sent, at different intervals. Have you seen any up to now?

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U

Yes, but I ignored them because I didn’t realize I would lose 20 years of using the Comcast email as my main email for everything! When it said voluntary I didn’t realize it was mandatory, I misunderstood! I am not sure what to do, I keep checking for the invite just not sure I will get another one?

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23 hours ago

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XfinityEricB

Official Employee

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2.9K Messages

user_9ecv7w They only send a few, but you should still be able to locate the emails in the deleted folder for some time. You can also try going to xfinity.com/email, and sign in. There should be a link there as well for the terms and conditions acceptance.

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18 hours ago

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Again

Expert

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33.3K Messages

@user_9ecv7w

Yes, but I ignored them because I didn’t realize I would lose 20 years of using the Comcast email as my main email for everything! When it said voluntary I didn’t realize it was mandatory, I misunderstood! I am not sure what to do, I keep checking for the invite just not sure I will get another one?

Well, it IS voluntary as long as you don't want to keep your email address. 😉

I am not a Comcast Employee.
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40 minutes ago

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Email

user_9ecv7w

Email migration

BruceW

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XfinityJon

user_9ecv7w

XfinityEricB

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