johnw49's profile

Visitor

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1 Message

Friday, May 9th, 2025 7:13 PM

email messages in inbox have disappeared

All emails in my inbox prior to April 17 have disappeared. Emails that I previously moved to another file did not disappear.

John

Official Employee

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54 Messages

1 day ago

Howdy johnw49 👋 Hope you're having a great weekend, and I appreciate you taking the time to be part of our community with your post! Let's see what we can do about recovering any emails that may have disappeared on you. Can you tell me what website or platform you're using to check your Xfinity emails regularly?

If you haven't already, I would recommend logging in directly through Xfinity Connect to see if the emails you're missing may appear there. This is the native Xfinity platform for your emails, so it'll take you straight to your inbox after logging in 👍

 

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