jannen3's profile

Visitor

 • 

2 Messages

Wednesday, April 23rd, 2025 12:28 PM

email login

I have REPEATED problems logging in to my email.  

Visitor

 • 

2 Messages

3 days ago

How do I get assistance to log into my email?

Official Employee

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2K Messages

@jannen3

 

Thanks for reaching out to us, we do apologize for any inconvenience you're having. When logging into your e-mail are you logging in via https://login.xfinity.com/login or from our awesome Xfinity app https://www.xfinity.com/apps?

 

If going through our website have you tried different browsers such as Chrome or edge?

 

If via the Xfinity app have you tried uninstalling and reinstalling the app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

 • 

110K Messages

2 days ago

Concern moved here to the E-mail help section for assistance. 

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