Hello, @user_dib28 thank you for reaching out over Xfinity Forums. I definitely understand needing access to your important email communications, and would like to investigate further if you're still experiencing log in issues. If you're still experiencing the log in concerns it is helpful to know where you're attempting to access the email.
- Are you doing that on the website: https://connect.xfinity.com/appsuite - Using a 3rd party email client? - Has your email been migrated to Yahoo? https://www.xfinity.com/support/articles/yahoo-email-migration-overview
XfinityJustinC
Official Employee
•
2.4K Messages
14 hours ago
Hello, @user_dib28 thank you for reaching out over Xfinity Forums. I definitely understand needing access to your important email communications, and would like to investigate further if you're still experiencing log in issues. If you're still experiencing the log in concerns it is helpful to know where you're attempting to access the email.
- Are you doing that on the website: https://connect.xfinity.com/appsuite
- Using a 3rd party email client?
- Has your email been migrated to Yahoo?
https://www.xfinity.com/support/articles/yahoo-email-migration-overview
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