Visitor
•
1 Message
Email issues
Receiving error message when accessing email from mobile device
server code- temporary blacklist IP address
been occurring for past day- resolves itself then issues comes back
Visitor
•
1 Message
Receiving error message when accessing email from mobile device
server code- temporary blacklist IP address
been occurring for past day- resolves itself then issues comes back
user_c5dwkg
Visitor
•
3 Messages
10 days ago
Having similar issue, started 8/19/25. All emails sent by employees within one organization I work with are going to junk or being blocked entirely. In years of receiving emails from these senders (multiple emails per week) they’ve never been blocked or sent to junk. I am able to receive their emails when sent to my non-Comcast emails. I also created a filter rule to always allow and built a safe sender list in Comcast email settings. Neither resolved the issue. Ironically, I received 2 emails in the past 24 hours that were clearly scams.
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XfinityKei
Official Employee
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1.8K Messages
9 days ago
@user_j065wf I’m sorry to hear you're having an issue with sending emails. I have a link to share with some error codes and resolutions. Can you take a look to see if your error code is listed? Here's that link. https://www.xfinity.com/support/articles/email-errors.
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