Fgtrav's profile

New Poster

 • 

3 Messages

Sunday, July 26th, 2020 11:00 PM

Closed

Email Issues

Email

I have notices that since July 5th I have not received any mail in my InBox. Is there a problem?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

1K Messages

5 years ago

@Fgtrav sure is, Going to need you to change your password, secret question, run anti virus and anti malware scans on all of your devices. Once thats complete please review this support guide:
https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience

please double check the settings under Mail and review the settings in "Auto Forward" along with "Filter Rules".



forum icon

New to the Community?

Start Here