Email inbox inaccessible and can’t reactivate

user_bt1dvj, Hi there! Thanks for taking the time out of your day to reach out to our XFINITY Community. I can understand the importance of reactivating your email as I rely on my emails for important communication. You've reached the right place for support from our team of experts over social media. Have you logged into your email within the past 12 months? If you haven’t used your Comcast email account in the past 12 months. Your email account, inbox, and folders may be deleted. The activation of your email account will be upon logging into the email account like in this link here. Please let me know if this helps.