Email help

I can not receive or send emails.
I have tried everything, including going to the Apple Store for help.
I have changed passwords numerous times , but after changing them they are not recognized

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XfinityJon

Official Employee

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1.2K Messages

8 days ago

Good afternoon user_huxk7e. Where are you experiencing this issue with email. Are you on the xfinity.com website? Or are you on a third-party application like Mail for Apple, Outlook, or Mail for Android?

1

U

user_huxk7e

Visitor

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3 Messages

The issue was on all email sites.
The problem must have been very complicated, it took 3 hours to solve over 2 days, speaking to 3 different people, the last one at a second level of security.
It is baffling how complex the issue was, since I never did anything to cause my password being not recognized at any site.

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20 hours ago

0

EG

Expert

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116.7K Messages

7 days ago

Concern moved here to the E-mail help section.

0

U

user_bfdb82

Visitor

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2 Messages

11 hours ago

I can not get into my email account. Could you please help me. My name is [Edited: "Personal Information"] and the email name is [Edited: "Personal Information"]

(edited)

1

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Email

user_huxk7e

Email help

XfinityJon

user_huxk7e

EG

user_bfdb82

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