Visitor
•
1 Message
email hacked
My comcast.net email was hacked and I am not receiving email, but I can send emails. I need help from an agent
Visitor
•
1 Message
My comcast.net email was hacked and I am not receiving email, but I can send emails. I need help from an agent
Again
Expert
•
32.1K Messages
16 days ago
@user_svt4ro
How do you know your email was hacked?
Also, in webmail check to make sure you don't have Auto Forward turned on and an email address you aren't familiar with is listed.
0
0
XfinityRay
Official Employee
•
3.1K Messages
14 days ago
Hi there, user_svt4ro! We are happy to further help so you can send emails again. @Again knows their stuff and asked some great questions so we can best assist you. When you have a free moment can you take a look at them and let us know?
0
Koookie
New Poster
•
4 Messages
11 days ago
This happened to me too! Within the last few days. The hackers set up a rule in the email settings to forward all email received to a different email address. Change your account password and delete that rule they set up.
0
0