Visitor
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1 Message
Email Hacked
Somehow my email was hacked on April 22, 2025. They were able to access my contact folder of several hundred people’s emails. I had a friend in cyber security look into this but I need Xfinity to look into the breach. There may be others who were hacked or even worse, Xfinity as a company has a breach. Can Xfinity on there system reach out to all of my contacts with a simple email of “Do not respond - Email Hacked”
Thank you for your immediate Assistance,
XfinityMarcos
Official Employee
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2.4K Messages
4 months ago
Hello user_rrkp13, that sounds like a nightmare to deal with, and I can only imagine what you've been going through. Luckily, we have a dedicated team for security concerns. Have you already contacted our Customer Security Assurance (CSA) team? If not, you can get started by using their direct 'Website'.
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user_s5eybu
Visitor
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1 Message
3 months ago
We were also hacked today- 4/24/2025. Email list was used to send out to contacts " Do you shop at Ama-zon?" We are trying to reach the customer assistance team and so far, no valid number or website.
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user_oyyd6d
Visitor
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1 Message
3 months ago
I was hacked, too. TV service interrupted the evening of April 24 and all I could learn through Customer “Service” was they planned to have our subscription problem resolved by 9:35 pm on April 25.
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user_oq0vl7
Visitor
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2 Messages
1 month ago
I also had my email hacked about June 5, 2025.
Very disappointed with xfinity customer service trying to find a live person to talk to about this problem. Now I will accept a dead person for the worth at AI helped. I am leaving xfinity and going to another internet company after being with xfinity for 20 years. XFINITY DOES NOT CARE AT ALL ABOUT CUSTOMER SERVICE. I RECOMMEND YOU DROP KICK IT TO THE CURB.
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XHowardk577
Visitor
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2 Messages
30 days ago
My email was hacked
and using an outlook address
comcast-xfinity is my platform
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XHowardk577
Visitor
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2 Messages
30 days ago
I was hacked today 7/8/25
sending out requests for 200 to be sent to
an outlook account for all my contacts
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