@user_55k1su Welcome to our community forum! Thank you for letting us know that someone accessed your account without your knowledge. When it comes to internet security, Xfinity has your back! What steps have you taken to secure your account? If you can, please change your online account password and make sure your contact information is correct.
You can find contact information for our Customer Security Assurance team here and I'm confident they will steer you in the right direction to address your compromised Xfinity ID.
XfinityEmilyB
Official Employee
•
2.3K Messages
6 months ago
@user_55k1su Welcome to our community forum! Thank you for letting us know that someone accessed your account without your knowledge. When it comes to internet security, Xfinity has your back! What steps have you taken to secure your account? If you can, please change your online account password and make sure your contact information is correct.
You can find contact information for our Customer Security Assurance team here and I'm confident they will steer you in the right direction to address your compromised Xfinity ID.
0
0