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Visitor

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1 Message

Thursday, May 13th, 2021 12:54 AM

Closed

Email hacked

My email was hacked and I changed my password and I have not received any emails since. I followed advice on this forum to be check that my emails were not being forwarded and they were so I deleted the forwarding email and turned it off, but I’m still not receiving any emails to my Comcast email account. Any suggestions would be appreciated.

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Contributor

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317 Messages

3 years ago

Hello, @user_b22ec0! I'm sorry to hear about the email issue happening after changing your password. I can definitely take a look at things on our end for you. Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. Thanks!

Visitor

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1 Message

3 years ago

How do you check for forwarded emails?

Expert

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29.5K Messages

@redfernj 

On the Inbox page, click on the gear icon in the upper right corner, then on "Email Settings".  On the landing page under "Mail", click on "Auto Forward".

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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