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Visitor

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1 Message

Thu, May 13, 2021 12:54 AM

Email hacked

My email was hacked and I changed my password and I have not received any emails since. I followed advice on this forum to be check that my emails were not being forwarded and they were so I deleted the forwarding email and turned it off, but I’m still not receiving any emails to my Comcast email account. Any suggestions would be appreciated.

Responses

Official Employee

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146 Messages

1 m ago

Hello, @user_b22ec0! I'm sorry to hear about the email issue happening after changing your password. I can definitely take a look at things on our end for you. Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. Thanks!

Visitor

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4 Messages

I’ve also been hacked and they were forwarding my email. I deleted the filters they added to eliminate that, however the original spam filter from Comcast was one they changed.  Can I get a copy of that so I can add it back?

Also, only receiving part of my emails.  Emails from previous businesses that were daily occurrences are no longer being received, other intermittentemails are getting through.

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