Email hacked, secondary email address changed again
This is the second time this week! I received an email both times saying that my personal information has been changed on my account. I hadn't changed anything. When I logged in and checked my security settings my secondary email address was changed [Edited: "Personal Information"]. The code had not been verified. And I changed it to one of my email addresses and changed the password.
This had been happening a bunch of times to my account from October to December and then it stopped. Same sort of thing, changing the secondary email address or turning off 2FA. I have 2FA turned on on my account and all of the times that my security settings were changed, it never triggered the 2FA or showed any history of another IP address or computer accessing my account.
It seems pretty obvious that someone at comcast or a third party is accessing people's accounts through the back-end. Comcast has to do something about their security. This is getting to be unacceptable and telling me to change my password every time is not the answer, it's obvious they're not accessing my account via the password and 2FA.