ahirsch10's profile

New Poster

 • 

1 Message

Sun, Nov 24, 2019 7:00 AM

Email hacked and now I'm not getting emails from Amazon

My email was hacked and I started receiving hundreds of spam emails.  I changed my password, but have discovered I am not able to receive Amazon emails.  My Amazon account was also hacked.  They are working on it and said they would send updates via email but I am not able to receive them.

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Latoque

Expert

 • 

28.7K Messages

1 y ago


@ahirsch10 wrote:

My email was hacked and I started receiving hundreds of spam emails.  I changed my password, but have discovered I am not able to receive Amazon emails.  My Amazon account was also hacked.  They are working on it and said they would send updates via email but I am not able to receive them.

 


Call Comcast security and see if there  is a blocking issue for the Amazon domain.  It seems to be one of the more problematic ones------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here