Email going to junk

Question

An email that I have received from one person for years has suddenly ended up in my junk folder. I fiddled around and now I’m not receiving it on my phone at all. How do I get her email to come back to being delivered into my inbox ?

EG · Answer

The concern is not 'Community Center' help related............ Topic moved here to the proper help section for assistance.

XfinityBrianH · Answer

suzstr Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Email

suzstr

Email going to junk

EG

XfinityBrianH

New to the Community?