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Wednesday, July 3rd, 2024 7:53 PM

Email going directly to Trash

Why after so many years of corresponding with an address now all of a sudden when they reply to me it goes to my trash folder and not my in box.  I have made no changes to anything so why is this happening.

Official Employee

 • 

1K Messages

5 months ago

user_uso0eh thank you for reaching out today, are you using the web client for the email through Xfinity or a third party application? Do you also notice this issue with other senders?

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