pastorbily's profile

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12 Messages

Sat, Jul 24, 2021 2:22 PM

Email from church domain being sent to spam for members using Comcast email

Many email messages from our church domain ( are being sent to spam for our members that have Comcast email addresses. I see this happening in my own Comcast email account and there seems to be no "training" effect from marking messages "Not Spam." I read in another thread that a Comcast rep helped someone with the same sort of problem, but I've yet to be able to get a Comcast person to respond helpfully to posts I've made on other threads. Private messaging these Comcast people on this forum seems to be very hit and miss. I also find that even though my email notification settings are all "on" for the forums here, I get no notifications when someone responds to a post here. AND I can't see any way to follow and easily return to threads which address issues I am concerned with. Overall, this forum seems like a pretty unhelpful place to seek help, unless one just happens to search and find a thread where one's issue has already been answered.





28.9K Messages

2 m ago

Anyone with a Comcast email address who has the emails going to Spam should read this----------------

Address Book Exemption

Also, you can call Comcast security. They handle any blocking issues and can tell you if there is a problem with the sending domain.----------------------- Comcast Customer Security Assurance------------------- Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329

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