Regular Visitor
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5 Messages
email from Brother always goes to Spam. How to whitelist?
When my brother send me an email it always goes to the Spam folder. How to white list and don't send me to the Customer Security Page as that is useless.
Regular Visitor
•
5 Messages
When my brother send me an email it always goes to the Spam folder. How to white list and don't send me to the Customer Security Page as that is useless.
XfinityJustinC
Official Employee
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1.9K Messages
22 hours ago
Hello, @wishthiswaseasyno thank you for reaching out over Xfinity Forums. I'd definitely like to look into the email concern further, to confirm do you have any spam filters set up that may route emails to that box; https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience
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wishthiswaseasyno
Regular Visitor
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5 Messages
22 hours ago
I have not set up any spam filters
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