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Tuesday, June 9th, 2026 4:21 PM

Email from a specific sender forwarded directly to the trash folder

This past weekend, emails from a specific sender started being forwarded directly to trash without appearing in the Inbox.  How can this happen and how can I reverse it?

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Official Employee

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2.3K Messages

2 hours ago

Hi there and welcome to Comcast @user_pml7wa. Thank you so much for reaching out to us here on our Forum's page regarding your emails. You are in the right place and we are happy to assist you today. Is this happening on our website email server or are you using a third party email server?

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