Regular Visitor
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8 Messages
email forwarding
Has email forwarding changed? I have it set up and I know it used to work. But recently I noticed that emails might not be getting forwarded. So I sent myself an email and it was NOT forwarded to the email I had set up. I just now turned off email forwarding and then set it up again and typed the forwarding email address again. But still NO forwarding. Any ideas?
Again
Expert
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33.7K Messages
1 day ago
@user_p322dt
Are you still logging in to connect.xfinity.com/appsuite to get your email?
Remove the forwarding address, then clear your cache and cookies. Log out of your email and then close your browser. Then start a new session and try to set up forwarding again. Post back your results.
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XfinityThomasA
Official Employee
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3.3K Messages
9 hours ago
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user_p322dt
Regular Visitor
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8 Messages
3 hours ago
I have double checked everything. It turns out I was wrong. Emails are being forwarded. It is only my test emails that don't get forwarded. Maybe emails won't be forwarded on to the same email address they came from. I'm sure I've done it before to verify forwarding. But it doesn't now. As long as emails from other addresses are being forwarded, then I guess I'm okay. I'm sorry I wasted your time, but thanks for the quick replies.
No, I have not upgraded to Yahoo Mail. I can look into that later this week if it is something I need to do.
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