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Friday, January 1st, 2021 10:00 AM

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email folders only full on phone

When opening my email on my phone, i can see all emails saved into folders. When opening email on my laptop, all folders show empty. How can i view these emails on my laptop?

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Expert

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29.7K Messages

5 years ago

It sounds like you have the account enabled on the phone using POP3.  If that is the case it would be downloading the emails and then deleting them from the server, so the laptop would have nothing to "see" when you look at the account on it.  If you set up the account using IMAP everything would be synced and you would see the messages on both.  So check the mail app on the phone to see if that's what is going on.

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