Beej27's profile

New Poster

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1 Message

Tue, May 5, 2020 11:00 AM

Email folders gone

I followed the instructions to recover deleted folders... go to trash and right click.  There is NO folder recovery option.  How do I recover my folders.  The emails are still on the server but I organized important ones for 2020 and 99% of the folders are still missing.

 

 

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ComcastCSAEmail

Official Employee

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580 Messages

1 y ago

The trash does not categorize trashed emails by folder. It will only contain emails that were moved to trash. It will not restore folders themselves.

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