philw4's profile

Regular Visitor

 • 

4 Messages

Wednesday, November 12th, 2025 12:53 PM

email filters

I cannot find the email filter options for my Xfinity email. There is the spam filter but not other filters. Did I miss it?

Oldest First
Selected Oldest First

Gold Problem Solver

 • 

26.9K Messages

21 days ago

I cannot find the email filter options for my Xfinity email. ...

If you are using a phone or tablet, please see https://forums.xfinity.com/conversations/email/cant-access-email-filter-rules-from-phone/6556652220a91817c991270c?commentId=65593c1277f8594310300fac.

Also, in https://forums.xfinity.com/conversations/email/email-filter-rules-disappeared-recently-how-to-get-them-back/63767705b768a260608d3bfd?commentId=642d92ed906b2274f7780e94 users reported that changing the text size on a desktop or laptop restored the missing "Filter Rules" item.

ETA: Note that when your Comcast.net email is moved to Yahoo, all filter rules will be lost and will need to be reset. 

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

 • 

2.1K Messages

19 days ago

 

philw4, Thank you for reaching out to Xfinity Support with your email question. Let us know if you are still having trouble, or if the help our problem solver gave did the trick. We are always happy to help. 

 

(edited)

forum icon

New to the Community?

Start Here