Contributor
•
260 Messages
Email Filter Rules Difference!
Having been told time after time to add Filter Rules to combat spam, via the Email Settings / Mail / Filter Rules, I've repeatably asked why I cannot use Boolean type logic for various rules. For example, I'd like to use multiple conditions, with an OR logic. If this or that, send the email to the SPAM folder. Using the method via Email Settings, this can't be done. When setting up the Email Filter, it states Apply rule if all conditions are met.
Well, by accident, I stumbled on the following. If you open up an email that you deem to be spam, click on the More Actions symbol, following the Reply / Forward / Delete.
To my astonishment, the bottom action is Create filter rule. Then amazingly, when you click on it, you are taken to a screen, very close to the screen in the Email Settings approach, with one, big, difference. Just below the Rule Name entry box, is now a drop down. Clicking on this, you are given two options:
- Apply rule if all conditions are met
- Apply rule if any conditions are met
In addition, you can also add an additional condition, Nested condition. This is also absent from the Email Settings approach. Now, instead of using a dozen specific rules to fight a dozen different spam emails, you could create a single filter rule to accomplish the same thing. This of course requires the whole approach to using Email Filtering to actually be used by Comcast. From what I've seen, I have my doubts. I have multiple accounts with Comcast, MSN & Gmail. Both MSN & Gmail appear to be barely letting spam through, Comcast sends a torrent.
More importantly, if Comcast continues to push people to using the filters, they very definitely need to provide some better documentation, and possibly have both paths to setting up the filters provide the same capability!
BruceW
Gold Problem Solver
•
26.3K Messages
3 years ago
However you reach Filter Rules, a filter with just one condition will only offer "Apply rule if all conditions are met". But if you add a second condition, a small downward pointing arrowhead appears at the end of that statement that you can use to change "all" to "any". Nested conditions are also available regardless of how you navigate to Filter Rules.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
1
0
BruceW
Gold Problem Solver
•
26.3K Messages
3 years ago
Employees like to link to https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience but as filter documentation, that page (and I'm being kind here) is pathetic. Open-Xchange, the vendor who supplied Appsuite webmail, has a page that's slightly better at https://documentation.open-xchange.com/components/middleware/http/7.10.6/index.html#mail-filter. But for questions like "What regex syntax does webmail use?", customers are on their own. All we can do is guess.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
0
XfinityGabrielS
Official Employee
•
135 Messages
3 years ago
That is based on the sieve specification here: https://datatracker.ietf.org/doc/html/draft-murchison-sieve-regex#section-3
1
BruceW
Gold Problem Solver
•
26.3K Messages
3 years ago
Thank you, much appreciated!
0
0
BruceW
Gold Problem Solver
•
26.3K Messages
3 years ago
And worse, none of the options under Action have any mouseover help at all. They don't even parrot the name of the Action, leaving us wondering what, for example, the "Tag mail with" Action does. @XfinityGabrielS any help with that one?
Note that in https://forums.xfinity.com/conversations/email/how-can-you-view-the-tags-that-were-set-into-an-incoming-email-by-a-filter-action-ie-flag-mail/602dae4ac5375f08cde522d2?commentId=602dae56c5375f08cde71374 (two years ago!!!) Employee @XfinityCSAEmail wrote that the "Tag mail with" Action had been "decomissioned" and was "pending removal from the filter rule set". Two years ago!!!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
0
XfinityGabrielS
Official Employee
•
135 Messages
3 years ago
A few things we are going to work on:
b15 FETCH 65854 flags
* 65854 FETCH (FLAGS (\Seen $cl_1 $HasAttachment $testtag))
b15 OK Fetch completed (0.001 + 0.000 secs).
(edited)
0
0