email directly to archive

My email is going directly to the archive folder instead of the inbox. This is happening on the Xinfity website email access

Responses

Accepted Solution

jphoye

Visitor

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3 Messages

4 years ago

Thanks - Shoulder shrug because it is there!

0

BruceW

Gold Problem Solver

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26.5K Messages

4 years ago

Comcast email has no "Archive" folder unless you create one, and no way to direct email there unless a user sets up a Filter to do that. Some email programs and apps use an "Archive" folder so you should check the instructions for the program or app you are using to see how it uses an "Archive" folder.

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(edited)

0

jphoye

Visitor

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3 Messages

4 years ago

Thanks - that was a big help in solving my problem!

1

0

XfinityWilliam

Official Employee

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1.4K Messages

We want to thank you for reaching out on the Community Forum for support with your Internet Connectivity issue. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

Email

jphoye

email directly to archive

jphoye

BruceW

jphoye

XfinityWilliam

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