46er's profile

Contributor

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40 Messages

09/16/2026 11:50 AM

Email delays

Emails sent by my as well as emails sent to me by others are being delayed up to 2 days.  It is intermittent.  I have not and do not plan to switch to Yahoo emails.  I am considering switching to Verizon if this is not resolved.

Oldest First
Selected Oldest First

Official Employee

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3.5K Messages

2 days ago

 

46er, Hi there! I can definitely understand your concern, especially when email reliability is so important. Delays of up to two days for both sent and received messages would be incredibly frustrating, and I appreciate you bringing this to our attention. To help us investigate further, can you let us know if you're accessing your Comcast email through a third-party email client (such as Outlook, Apple Mail, or Thunderbird) or directly through Xfinity Connect Webmail? If possible, please also provide a few examples of delayed emails without any personal information attached, including the approximate date and time they were sent and received. We'll do everything we can to determine what's causing the intermittent delays and work toward a resolution.

 

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