U

Wednesday, April 16th, 2025 7:07 PM

email configuration

I have five emails and they were all configured correctly except for two. One was because I wanted to delete the email and add another in its place and the other I don't have any clue why it wouldn't configure like all the others. The imap and smtp information is all the same. All other info is the same except for email address. I don't get it.

  • E-Mail
  • [Edited: "Personal Information"]
  • [Edited: "Personal Information"]
  • [Edited: "Personal Information"]
  • [Edited: "Personal Information"]
    The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.
  • [Edited: "Personal Information"]
    The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.

Official Employee

 • 

2.5K Messages

9 days ago

Hello, @user_fl7l3d

 

We offer a helpful support article here you can review to make sure your email client is set up correctly. Let us know if there are additional questions? 

 

Expert

 • 

110K Messages

9 days ago

The concern is not "Accessibility / Disabilty" help related............ Topic moved here to the proper help section. 

(edited)

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