Visitor
•
2 Messages
email changes
Composing emails has changed recently - Address book requires double click to bring down list of contacts with initial letter which has been entered -- Spell check is no longer automatic -
I hope these are temporary conditions which will be rectified once whatever maintence and/or upgrades are completed



EG
Expert
•
120.8K Messages
2 days ago
Concern moved here to the E-mail help section for assistance.
2
0
XfinityCarolyn
Official Employee
•
400 Messages
7 hours ago
Thank you for bringing this to our attention. It's possible these behaviors are related to a recent update, browser setting, or system change. If you'd like, we can help troubleshoot further to determine whether there's a setting that may have changed. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
0
0