Visitor

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7 Messages

10/26/2026 7:48 PM

Email boxes on Comcast.net

How do I add them [Edited: "Netiquette"]

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Visitor

 • 

7 Messages

8 hours ago

Whete is your response

Visitor

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7 Messages

8 hours ago

Not answered [Edited: "Netiquette"]

(edited)

Visitor

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7 Messages

are you working today. [Edited: "Netiquette"]

(edited)

Official Employee

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598 Messages

 

user_904ke7 Please follow the steps below to send a direct message so that I can take a closer look at your account. Also, please keep in mind that we are not an instant chat service.  We may not be to respond to you immediately. 
 

How to Send Us a Direct Message:

1.  Click "Sign In" if necessary.

2.  Click the "Direct Messaging" icon.

3.  Click the "Start new conversation" (pencil and paper) icon.

4.  In the "To:" line, type "Xfinity Support".

5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

6.  A "Xfinity Support" graphic will replace the "To:" line.

7.  Type your message in the text area near the bottom of the window.

8.  Press Enter to send it.

 

How to: Direct messaging within the forum | Xfinity Community Forum

 

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