Greetings, @user_ode9g8! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your IP address, but we are here for your support.
Can you please tell me a little more about what's happening? You mentioned your IP address was being blocked. Is it being blocked by an email program when you try to set it up or log in, or are your outgoing emails being blocked when you try to send a message? Is this happening on multiple devices?
XfinityJamesC
Official Employee
•
2.6K Messages
1 day ago
Greetings, @user_ode9g8! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your IP address, but we are here for your support.
Can you please tell me a little more about what's happening? You mentioned your IP address was being blocked. Is it being blocked by an email program when you try to set it up or log in, or are your outgoing emails being blocked when you try to send a message? Is this happening on multiple devices?
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