Hello @user_d35v88, thank you for taking the time to leave a post. Sorry to hear that you are unable to access your email. Have you tried resetting the password to gain access to your email? If that didn't work, you can reach out to our security assurance team at this link https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment. Thank you @Again
Hello @user_d35v88, thank you for taking the time to leave a post. Sorry to hear that you are unable to access your email. Have you tried resetting the password to gain access to your email? If that didn't work, you can reach out to our security assurance team at this link https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment. Thank you @Again
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Again
Expert
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33K Messages
3 months ago
@user_d35v88
How do you know it's been hacked?
Have you changed your password? https://xfinity.com/password
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0
XfinityMarshante
Official Employee
•
706 Messages
3 months ago
Hello @user_d35v88, thank you for taking the time to leave a post. Sorry to hear that you are unable to access your email. Have you tried resetting the password to gain access to your email? If that didn't work, you can reach out to our security assurance team at this link https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment.
Thank you @Again
1