Fri, Oct 25, 2019 7:00 AM
For some reason, when I open emails now they don't automatically change to "Read" status. How can I get that changed?
2 y ago
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Bronze Problem Solver
How/what app are you using to open email?
Have you tried other browsers, to see if it is related to Chrome?
Thanks for your reply! I'm just using the Comcast email application with Chrome. Another problem I'm now having is once I open an email to read it, it no longer is listed in my inbox. I have to do a search to find it again. Any ideas on the that problem also?
Good...anything changed that you know of? Or, just started working? Might have been account/database related glitch that somehow cleared itself up or someone reset something.
It turns out that it is working now.
It started happening again and it is specific to Chrome. What's worse is when I open one to read it, sometimes it snaps back to my inbox list but the email I had opened is no longer in the list. Even if it stays open, as soon as I click the back button, the email is no longer in the list. The only way to get it back is to remember enough about it to successfully find it in a search. Even checking other folders manually I can't find it. Any suggestions?