U

Visitor

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1 Message

Friday, May 30th, 2025 8:23 PM

email assistance on laptop

I cannot access email on my apple

laptop but can do it on my iPhone

Problem Solver

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693 Messages

1 month ago

Verify iCloud Mail settings:

In the Mail app on your Mac, go to Mail > Settings > Accounts and select your iCloud account.

Make sure the account is enabled and the status is online. 

Official Employee

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209 Messages

1 month ago

Hello @user_im70jw, Thank you for taking the time to leave a post. I hope you are having a great weekend. Sorry to hear that you are having issues accessing your Xfinity email on your laptop. When trying to access your Xfinity email from your laptop, are you getting an error message? Did you recently change your Xfinity email password? If so, you will need to update the password in your settings for the Mac mail app. 

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