Visitor

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1 Message

Wednesday, December 24th, 2025 6:07 AM

Email asking me to verify my identity

Can I trust this email? Was this sent by comcast? 

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Expert

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33.2K Messages

1 day ago

@user_g2gc0z 

Can I trust this email? Was this sent by comcast? 

If you're in webmail you should see a verified logo next to that email.  If you don't see it, it's not from Comcast.

Gold Problem Solver

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27K Messages

18 hours ago

Can I trust this email? ...

What does it tell you to do? Does it have a link to click? If so, does that link lead to a Comcast.net or Xfinity.com site?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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2.8K Messages

3 hours ago

 

user_g2gc0z If the email had a link in it that sent you to our website it should be safe. If it just popped up a window asking for information within the email, it's not likely from us. What reason did it need you to verify information for?

 

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