Visitor
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1 Message
Email addresses from previous account need to be added to current account. How do I go about doing that?
I had an old account many years ago. We left comcast for a few years and came back to them. With the switch over to yahoo happening shortly, I would like to port the old email addresses from the previous account to my current account so my wife, child and mother-in-law don't lose their email. How can I do that?
XfinityOrlandoM
Official Employee
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2.4K Messages
8 days ago
@JPS13618
Thanks for reaching out to us. This link has great information on the Xfinity e-mail activity policy https://www.xfinity.com/support/articles/email-activity depending on when the last time the account was logged into you may no longer have access to it to switch over to your current account.
Have you already tried logging into your account and pulling up the e-mail to have it linked to your account?
When was the last time someone logged into that account?
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EG
Expert
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112.9K Messages
8 days ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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