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Tuesday, August 20th, 2024 8:36 PM

email address

the email address ive had for years, no longer works. I cannot get anyone on the phone to discuss this, so ill try the DM thing...not holding my breath.... highly dissapointed, and frustrated 

Expert

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106K Messages

30 days ago

The concern is not "Community Center" help related. Topic moved here to the proper help section for assistance. 

Sending an unrequested direct message to the support team is a violation of their forum guidelines.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

(edited)

Expert

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29.5K Messages

30 days ago

@user_d25hak 

How are you accessing your email?  Exactly what happens when you try to sign into it?

2 Messages

im accessing it through my gmail account. But even when i go onto the xfinity website, there is no option to check email either...well there is a option too, but when i click on it, it brings me to the "support" page.

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