Bob178's profile

New Poster

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2 Messages

Monday, June 8th, 2020 10:00 AM

Closed

Email address.

I have 5 Comcast email addresses.  I want to change one of them but cant find the info on how to do it. 

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Expert

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29.7K Messages

5 years ago

 

 

Yes, you can change the user ID-----that portion of the email address to the left of the @ symbol. On the Xfinity home page, click on "My Account" at the top. Sign in again. On the top of the landing page, click on "Users". The account name should now show. To the right, click on "Edit", and follow the prompts.

Caution-----once you change the user ID, you CANNOT get the old one back. So make sure the new one is really what you want.

New Poster

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2 Messages

5 years ago

The page you have refered me to will not let me edit the name

Expert

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29.7K Messages

5 years ago


@Bob178 wrote:

The page you have refered me to will not let me edit the name


Did you sign into the primary or the secondary account you want to change?

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