woodcoop's profile

New Poster

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1 Message

Tue, Apr 7, 2020 6:00 AM

email address

I tried to add an email address and i ended up changing the name on my email.  now i can not receive any email and i still dont know how to add an additional email account.  Please help!  thanks!

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jav6joev

Bronze Problem Solver

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2.1K Messages

1 y ago


@woodcoop wrote:

I tried to add an email address and i ended up changing the name on my email.  now i can not receive any email and i still dont know how to add an additional email account.  Please help!  thanks!


Take a look at https://forums.xfinity.com/t5/Email-Web-Browsing/Additional-E-mail-accounts/m-p/3320868#M216914 and the solution that worked for the Original Poster.

Again

Expert

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25.5K Messages

1 y ago

 


@woodcoop wrote:

I tried to add an email address and i ended up changing the name on my email.  now i can not receive any email and i still dont know how to add an additional email account.  Please help!  thanks!


Note that you will not be able to get your original email back for 90 days.  You can try calling Customer Security Assurance to see if they might be able to help you get it back, but there are no assurances of this.

 

You might want to call Comcast's CSA (Customer Security Assurance). They may be able to help you. Their phone number is (888) 565-4329.

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