dgustafsonjr's profile

New Poster

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1 Message

Wed, Apr 29, 2020 12:00 PM

Email address blacklisted when VPN is on

Email is blacklisted when connecting thru my VPN? Why is is being blocked? When the VPN is turned off address works fine.

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Accepted Solution

ComcastCSAEmail

Official Employee

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580 Messages

1 y ago

The above scenario is what is likely happening. Feel free to PM me the details so i can investigate further. 

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yarntrails

Contributor

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62 Messages

1 y ago

Are you not able to send email from your comcast account when connected to VPN (email appears to go out but receipient never gets it)?  There is probably a SPAM block on the VPN provider's IP address.  Lots of people use VPN to send out their spam so it can't be tracked back to them, and other users get blocked when the IP gets blocked.

 

You can send a message to @ComcastCSAEmail to see if they can unblock it, but it might get blocked again.  Someone else had a similar issue with VPN in another thread.

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