Patzo's profile

Visitor

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1 Message

Wednesday, June 24th, 2026 11:14 PM

Email Account

My email account disappeared when I opened up first thing this morning.  I have gone to control panel to accounts.  I'm not confident enough to click what makes sense incase I disrupt other stuff.

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Expert

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34.6K Messages

29 days ago

@Patzo 

My email account disappeared when I opened up first thing this morning.  I have gone to control panel to accounts.  I'm not confident enough to click what makes sense in case I disrupt other stuff.

  • Try clearing your cache and cookies for Comcast
  • Sign out of your account
  • Close down your browser
  • Start a new session in your browser

If that doesn't work, post back here.

Official Employee

 • 

1.6K Messages

27 days ago

Good evening Patzo. Have you had a chance to give @Again's suggestion a try yet? Are you experiencing issues directly on the Xfinity website? Or is this happening on a third-party application like Outlook, Mail for Apple, or Mail for Android? 

 

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