email access via iphone or web

I can't seem to access my email at all. It wasn't syncing on my iphone (week or so) and then when trying to access via the web (which I rarely do) I can't get into the inbox (via icon). Tried some other workarounds searching the site but just keep circling back through the same few pages.

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Again

Expert

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31K Messages

5 months ago

Moved to Email as this has nothing to do with the Forum Guidelines.

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Again

Expert

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31K Messages

5 months ago

@user_do3xmo

I can't seem to access my email at all. It wasn't syncing on my iphone (week or so) and then when trying to access via the web (which I rarely do) I can't get into the inbox (via icon). Tried some other workarounds searching the site but just keep circling back through the same few pages.

Have you tried rebooting your phone? Did you go to https://connect.xfinity.com/appsuite/ to log in to Email on the web?

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U

user_do3xmo

2 Messages

Yes on both. And as I said when trying to log in via the website I keep cycling through the same pages on the website - none of which get me into my inbox.

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5 months ago

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XfinityShawn

Official Employee

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1.1K Messages

user_do3xmo Are you receiving any error codes or messages when trying to access your email?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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5 months ago

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Email

user_do3xmo

email access via iphone or web

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