3 Messages
Email access support
I cannot access either of 2 email accounts with xfinity, directly on xfinity.com or within the xfinity app. Error messages received are: "Mail server denies access" and "Invalide sieve credentials".
3 Messages
I cannot access either of 2 email accounts with xfinity, directly on xfinity.com or within the xfinity app. Error messages received are: "Mail server denies access" and "Invalide sieve credentials".
XfinityOrlandoM
Official Employee
•
1.9K Messages
13 days ago
@user_jgvaee
Thanks for reaching out to us, I do apologize for any inconvenience you're having accessing your Xfinity e-mail through our website or through the Xfinity app.
I recommend resetting your password https://www.xfinity.com/support/articles/changing-or-resetting-your-password to see if that regains your access to your e-mail account.
The link I provided above gives instructions on how to go through that password reset process. Let me know if resetting the password fixed the issue you're having accessing your e-mai.
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