Support
Offers
Sign in
Visitor
•
1 Message
Saturday, February 7th, 2026 11:21 PM
I can’t find my email anywhere. It is [Edited: "Personal Information"].
Like
Comment
Follow
Responses
Expert
33.7K Messages
23 days ago
@user_hiyagc
Official Employee
664 Messages
21 days ago
Hello @user_hiyagc, thank you for reaching out on our community forum. I would love to take a look for you.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
Again
Expert
•
33.7K Messages
23 days ago
@user_hiyagc
0
0
XfinityAbby
Official Employee
•
664 Messages
21 days ago
Hello @user_hiyagc, thank you for reaching out on our community forum. I would love to take a look for you.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
0
0