Visitor

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1 Message

Monday, June 8th, 2026 6:27 PM

Email access after cancelling internet

Can I keep my comcast email if I cancel my comcast internet?

Oldest First
Selected Oldest First

Official Employee

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2.5K Messages

14 hours ago

@user_3fhgv6 Great question! Thank you for reaching out about continuing to use your Comcast email if you cancel your Internet service. You can still use your Xfinity Email address if you log in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.

 

Please check out the full article here: https://www.xfinity.com/support/articles/using-email-only

 

And our most common FAQs for email after disconnection: https://www.xfinity.com/support/articles/email-only-faqs

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