I accidentally deleted an email I want to keep-How do I get it back? I don't see a deleted folder..
Adding: Trash is stored for 14 days or 5,000 messages, whichever comes first. Messages deleted from Trash are kept for 30 days or 15,000 messages, whichever comes first. These can be recovered: see https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail and do not count against the 10GB mailbox limit.
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ccRuben
Retired Employee
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729 Messages
1 year ago
On the list of folders you should see one named "Trash" Your deleted email will be there.
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BruceW
Gold Problem Solver
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26.4K Messages
1 year ago
Adding: Trash is stored for 14 days or 5,000 messages, whichever comes first. Messages deleted from Trash are kept for 30 days or 15,000 messages, whichever comes first. These can be recovered: see https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail and do not count against the 10GB mailbox limit.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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