Visitor
•
1 Message
[Edited: "Language"] Email
Someone changed my email from [Edited: "Language"] to [Edited: "Language"]. I am unable to get any emails. I cannot change my personal email back to [Edited: "Language"] on both my home internet and mobile email accounts.
XfinityJustinC
Official Employee
•
1.1K Messages
2 months ago
Hello, @john_c2 thank you for taking time to create a post. I'm sorry to hear of the frustration with the email being updated, and understand the frustration of not being able to access your email communications.
I apologize for the delay, and do want to ensure this is able to get resolved.
- Are you still unable to access your email?
- Have you spoken to our Customer Security Assurance experts either at 1-800-XFINITY or online: https://spa.xfinity.com/ ?
0
0