[Edited] Email support

youngdill Hello and thank you for reaching out via our Xfinity Community Forums. I'm so sorry to hear you're having trouble logging into your email. I know how frustrating that can be. Let's try a few quick things: First, double-check that you're typing the correct email address and password. Sometimes, a simple typo can cause issues. If you're still locked out, try using the 'forgot password' or 'recover account' option on the email login page. Often, they'll send a reset link to a recovery email or phone number. If those steps don't work, could you tell me if you trying to log access it via Xfinity.com or are you using an email client?