user_qq6x2y Hello there! Thank you for reaching out to our Xfinity Forums Team regarding your email access. It can definitely be frustrating when your services aren't working properly. I'm happy to get you in the right direction. To better assist you, can you please share what type of device you are on, and any troubleshooting steps you have eliminated? This will help in identifying where to pick up at with the next best steps.
XfinityKassie
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